Imagine you’ve got a business, housed in the basement of a single building. A tremendous storm sweeps in, and the basement floods—standing water, four inches deep. Some workers are asked to stay at their station, working ankle deep in water. Others are moved to the first floor, forced to use unfamiliar equipment that they must learn to use on the fly while trying to do something that is kind of, but not really, like their usual work. Nobody knows when the storm is going to end, or when the basement will be pumped dry.
You would think that upper levels of management might send someone in to check up on the workers. To see how they’re doing, what problems they’re encountering, maybe even ask what can be done to help or hire extra people to deal with the extra work the chaos creates.
You would think.